Our team is here to assist you with urgent troubleshooting concerns, the design and deployment of your Blackboard courses, and trainings for both individuals and groups.
Our office is open Monday – Friday 8:30 a.m. – 4:30 p.m.
Contact us nowFrequently Asked Questions
The Marshall Online Design Team team is comprised of five Instructional Designers, providing faculty with a wealth of expertise. Learn more about our designers here.
Use the “Cross-listing A Course Request” on My Support inside of MyMU to combine multiple sections of the same course into one Bb section. You will need to create or copy your course content into the newly created section. You will receive an email when this has been completed, but we cannot create cross-listed sections until the live sections are available (generally two weeks prior to the start of term). Team Courses will be automatically cross-listed if you request a Blackboard cross-list.
Request that a designer copy your course content via My Support inside of MyMU.
You will need to know the course CRN, your original MUNet (not vanity email) and the MUNet of the person for which you wish to grant access. Use the “Request to Add user to Course” Form on My Support inside of MyMU.
Use this form when creating any new Distance Education course that will be solely used for a Distance Education course. These courses must go through a review process prior to being offered. Deadlines for completed courses ready for review are August 15 for courses to be offered in Spring or Summer, and January 15 for courses to be offered in the Fall.
If you would like to work on supplemental components for a face-to-face course, work ahead, or have an additional course Development section for a different term (spring v. summer), request via the “Blackboard Development Shell” request on My Support inside of MyMU. This request is not for a course that is applying to be approved for Distance Education.
Ensure that all students have access to course content, regardless of needs or accommodations. Ally supplies instructors with a gauge beside course links to let you know if your content is accessible. Students are able to download multiple document types, or media types, based on their needs.
Whether you’re going fully online, adding supplemental material, or just need help getting started, this page provides quick tips on all of the necessary components that should be in every section of your Blackboard courses, regardless of how you plan to use the course.
