IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

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Marshall University Information Technology is active on various platforms. From an inside look on Instagram to tech issue notifications on Twitter, we want to share our passion for technology and also keep the university community informed. Follow us on the social media platforms below or subscribe to an RSS feed of our news and alerts.

 

News

Exciting Details About Our New myMU PortalMay 20, 2024Marshall University Information Technology (MUIT) is thrilled to announce the upcoming launch of our brand ...
[PLANNED SERVICE OUTAGE]: Banner Database Upgrade (May 19)May 16, 2024Marshall Information Technology is planning on beginning a Banner Production upgrade on Sunday, May 19th, ...
[SERVICE CHANGE]: Authentication ServicesApril 29, 2024On Sunday, May 5th at 7:00 AM, the MUIT team will be making an update ...
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Notices

IT Service Impact Announcement: Cable TV Services Not AvailableJuly 8, 2022Notice to all students, faculty, and staff who use Campus Cable TV Services Until power services ...
[Service Disruption] Banner OutageFebruary 11, 2022Banner and related services will be unavailable this weekend (2/11-2/12) for planned maintenance.
[Service Disruption]: BlackboardDecember 7, 2021[STATUS UPDATE]: The underlying issue has been resolved. AWS continue to work on a fix for ...
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MU ServiceNow for Self-Service

IT Service Desk


Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
Monday – Thursday 7:00 AM – 11:30 PM
Friday 7:00 AM – 5:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 1:00 PM – 11:30 PM

IT Service Status
Blackboard Status

Engage with IT!