IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

News

Exciting Details About Our New myMU PortalMay 20, 2024Marshall University Information Technology (MUIT) is thrilled to announce the upcoming launch of our brand new myMU portal, designed to enhance your experience accessing information at the university. Prior to launch, we wanted to share exciting details with you. Explore the ...
[PLANNED SERVICE OUTAGE]: Banner Database Upgrade (May 19)May 16, 2024Marshall Information Technology is planning on beginning a Banner Production upgrade on Sunday, May 19th, 2024, at approximately 8:00 am, and we expect all updates to be completed the same day May 19th, by approximately 1:00 pm.  During this scheduled ...
[SERVICE CHANGE]: Authentication ServicesApril 29, 2024On Sunday, May 5th at 7:00 AM, the MUIT team will be making an update to our authentication services.  This change may cause a momentary interruption in authentication when accessing university services.  How will this impact you?  The main change you will ...
[SERVICE CHANGE]: Default OneDrive and SharePoint Online (including Teams) sharing optionsApril 18, 2024To support Marshall University’s strategy to become a center of excellence in cybersecurity, MUIT will be updating default file sharing settings in OneDrive and SharePoint Online to align with best practices in information security and privacy of shared data.  Effective ...
Replacement of AppsAnywhere with CameyoMarch 4, 2024Marshall University Information Technology (MUIT) is excited to announce that the university has transitioned from AppsAnywhere to Cameyo as our new platform for accessing university software remotely and on personally owned devices. This change will take effect on March 1st, ...
Important Update: National Data Breach Concerning TIAA and National Student ClearinghouseAugust 14, 2023Marshall University Information Technology (MUIT) continues to gather more information from National Student Clearinghouse (NSC) and TIAA regarding a recent security breach involving the MOVEit Transfer tool and the effect of that breach on our community. We have been notified by ...
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