Change Type News Archive

MU Information Security Elevated Risk Advisory Apple QuickTime for Windows Apple has announced that it is ending support for their QuickTime 7 for Windows product. QuickTime for Windows was commonly installed on Microsoft Windows PC’s in the form of a web browser plug-in and stand-alone player to support web-based media; it was also included as

MU Information Security Elevated Risk Advisory… Don’t get LOCKED out of your computer by RansomWare! Ransomware is a type of malicious software that infects computer systems, restricting users’ access to the those systems. According to a recent security bulletin released by the US Computer Emergency Response Team (US-CERT) “Ransomware is often spread through phishing emails

We are currently experiencing intermittent issues with our VPN service.  The infrastructure group is currently working with our vendor on a permanent fix for the software “bug”.  We have a work around available if the service is in an unusable state.   Root Cause: Currently unavailable at this time.

Periods of sporadic WiFi and VPN services were reported on Monday 30-Nov-15 beginning at 3:30 pm and again at 10:00 pm. All servers and services were completely restored at approximately 12:30 am on 1-Dec-2015.   Root Cause: Failed Identity Services Engine Policy Node.  An attempt to bring the second node back online at 10:00 pm

The IT Infrastructure team reconfigured several systems which were previously using the expiring Thawte Wildcard certificate for individually named InCommon certificates. These changes were applied to these individual systems: *    ADFS *    ADFS Proxy *    TSGW *    ADMINTS *    Ensemble *    MUREMOTE *    Camtasia *    Pharmacy *

Internet service was unavailable beginning at 11:38am. Service was fully restored by 12:02pm. Root Cause: Scheduled reload of switch. Solution: A reload of the switch cluster was needed to activate software version 3.6.3 that contains bug fixes believed to be causing recent outages.

The IT Infrastructure Group made a change to numbering format of the Calling Party Number that is presented to Frontier T1 in South Charleston for outbound Caller ID.  This change allows individual telephone numbers to be sent out as the outbound Caller ID number. The change took place around 1:05 pm.

Internet services may be briefly impacted on 11/5/15 from 12:00 am to 4:00 am EST during a planned ISP maintenance. Due to the redundancy in the system this change should go unnoticed. Attaching email from the carrier. Dear Customer, You are receiving this message as an advance notice of an Emergency Maintenance, reference 177082, which

Why am I receiving this message? A security issue involving the Marshall University Single-Sign-On (MUSSO) web server was reported on Tuesday, October 13, 2015 to the Marshall University Information Security Office. The issue involves a potential for exposure of your MUNET credentials (username and password). Does this affect me? This issue would occur if you

We are currently experiencing some intermittent connectivity issues to the internet. Two of our three internet service providers are down due to a problem with their off-site fiber connections. We are currently routing all network traffic through our third and backup service provider. Since all off campus network traffic is going through one provider, you