Network News Archive

Service Interruption – Twin Towers West Internet – 8-Nov-15

November 11, 2015 · Network, Planned Maintenance, Unplanned Outage

Internet service was unavailable beginning at 11:38am. Service was fully restored by 12:02pm. Root Cause: Scheduled reload of switch. Solution: A reload of the switch cluster was needed to activate software version 3.6.3 that contains bug fixes believed to be causing recent outages.