IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

IT Service Desk

The Information Technology Service Desk provides the University community with technical support services on a variety of issues and platforms. Technical assistance and support is available in-person, over the telephone, or online via email and live chat. Some of the more common visits to the service desk include technical assistance with Username/Password issues, connecting to MU WiFi, setting up email on mobile devices, and downloading software. To see a complete list of our services, please visit our service catalog.  We provide support around the clock to help support your technical assistance needs.

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News

Exciting Details About Our New myMU PortalMay 20, 2024Marshall University Information Technology (MUIT) is thrilled to announce the ...
[PLANNED SERVICE OUTAGE]: Banner Database Upgrade (May 19)May 16, 2024Marshall Information Technology is planning on beginning a Banner Production ...
[SERVICE CHANGE]: Authentication ServicesApril 29, 2024On Sunday, May 5th at 7:00 AM, the MUIT team ...
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Alerts

IT Service Impact Announcement: Cable TV Services Not AvailableJuly 8, 2022Notice to all students, faculty, and staff who use Campus ...
[Service Disruption] Banner OutageFebruary 11, 2022Banner and related services will be unavailable this weekend (2/11-2/12) ...
[Service Disruption]: BlackboardDecember 7, 2021[STATUS UPDATE]: The underlying issue has been resolved. AWS continue to ...
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