How to Configure Your MUNet Password
Create a strong password!
The longer you make your password, the better! You can make a strong password using random characters and save it with the help of a password manager. Passphrases are another method to create a strong, memorable password using familiar words. Some examples of passphrases are:
- Roulette5-Half-Fade
- Spoiler5-Nugget-Antibody
- Planet-Guitar42
While the above are examples of strong passphrases, these specifically should not be used.
On May 13, 2025, Marshall University Information Technology (MUIT) updated the marshall.edu password standard for all new and changed passwords, enhancing security and aligning with university policy ITP-1 guidelines and best practices. Below are the updated requirements:
Updated Password Requirements:
- Minimum length: 12 characters
- Must include at least three of the following:
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- Uppercase letter
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- Lowercase letter
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- Number
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- Special character (! *$%)
- Must be unique and different from any previously used password
- The last 500 passwords will be remembered (previous passwords cannot be reused)
- Account lockout: 10 minutes after five consecutive failed login attempts
- No maximum password age (passwords will not expire unless changed by the user)
If you have not changed your Marshall account password since May 13, 2025 your account may prompt you to complete a password reset upon the next sign in. You may proactively change your password today by following the directions below and also found on Reset or Change Marshall (MUNet) Account Password . Once your password has been changed, you will use this new password for logging onto Marshall computers and services. This is a one-time change, and you will NOT be asked to update your password again through this process.
Steps to Reset or Change Your Marshall Password:
- Open https://aka.ms/sspr in your web browser
- Type your Marshall e-mail address in the Email or Username box and complete the Captcha.
Complete the Multi-Factor Authentication (MFA) verification that you previously configured. If MFA is not set up or working on your account, please contact the IT Service Desk. Contact information below.
- Choose your new password by typing it in both boxes. Refer to the minimum password requirements section (above).
Once you click Finish and your password is accepted, you can use this password to sign in.
Additional Tips:
1. If you have forgotten your password, you can reset it through the ‘Forgot Password’ link on myMU single-sign-on gateway.
2. You may find that your MUNet password is stored on multiple devices. So if you change your MUNet password, be sure you remember to update your Polycom phone, mobile/wireless devices, etc.
3. Should your MUNet credential ever become compromised (e.g. your password was part of a non-Marshall account breach or if you were asked to change your password as part of a phishing attack) you must NEVER use that password again. The bad guys share these exposed credentials and others will keep retrying make use of them.
4. Use separate passwords for your Marshall and personal matters – never use the same password to secure sensitive and non-sensitive data. This way if a password used for personal use is compromised, it cannot also compromise Marshall systems.
When in doubt, check first: Contact the MUIT Service Desk (contact information below) before clicking suspicious links or entering your credentials.
Additional Support:
For Additional Information and Technical assistance please contact:
MUIT Service Desk
- Submit a Ticket – MyMU – Contact Support
- Stop By the MUIT Service Desk – 1st floor Drinko Library, Room 141
- Give us a call – Telephone: 304-696-3200
- Live Chat – on any MUIT webpage www.marshall.edu/it