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Student Financial Aid

Frequently Asked Questions

How Do I?
  1. Login to myMU at mymu.marshall.edu.
  2. Click on My Account Center under Student/Employee Self-Service.
  3. Click on Financial Aid Dashboard.
  4. Select the appropriate aid year in the upper righthand corner.
  5. Confirm you are on Student Requirements under the Home page.
  6. Your FAFSA Application for Federal Student Aid (FAFSA) will show under Satisfied Requirements at the bottom of the page.

Student Requirements is where you will see all forms/documents you need to submit to finalize your financial aid or has been received but not yet reviewed by this office. Check here often for anything under Unsatisfied Requirements.

We pull in FAFSA data weekly. You should see your application in myMU the Thursday evening after you receive the Processed Successfully email from the U.S. Department of Education.

  1. Login to myMU at mymu.marshall.edu.
  2. Click on My Account Center under Student/Employee Self-Service.
  3. Click on Financial Aid Dashboard.
  4. Select the appropriate aid year in the upper righthand corner.
  5. Confirm you are on Student Requirements under the Home page.
  6. You will see the Unsatisfied Requirements (things the Office of Student Financial Assistance still needs or are being reviewed) and Satisfied Requirements (things you have completed and have been processed).

NOTE: Once submitted, it can take up to 48 hours for the status of a requirement to be updated. Some requirements will show Received Not Yet Reviewed until all associated requirements are processed.

  1. Login to myMU at mymu.marshall.edu.
  2. Click on My Account Center under Student/Employee Self-Service.
  3. Click on Financial Aid Dashboard.
  4. Select the appropriate aid year in the upper righthand corner.
  5. Select the Award Offer link in the menu.

Tips when accepting or declining your aid:

  • Read the Terms and Conditions
  • Click on each fund to review the individual award message
  • You have two options to accept:
    • Click the “Accept Full Amount of All Awards” will accept all awards offered to you and overrides the individual fund decisions
    • Accept a partial amount by entering the amount you want to Accept Partial Amount field then click “Submit Decision”
    • You can view your awards in real time on myMU any time.
  • Don’t worry! If you make a mistake, we can fix it with an email sent to sfa@marshall.edu from your Marshall email account. Always include your student id number!

Marshall University has many scholarships based on a variety of criteria including academic achievement, financial need, program of study, extracurricular activities and community service. Our scholarships are made available through institutional funds and generous support of private donors who support Marshall University’s commitment to academic excellence.

  1. Go here to apply: https://www.marshall.edu/sfa/scholarships/
  2. Click “Review Private Foundation Scholarships.”
  3. Click “Find & Apply for Private Scholarships.”
  4. Click the middle green tab “Marshall University Scholarship Log-in.”
  5. Complete the scholarship application for the academic year you’ll be attending.
  1. Login to myMU at mymu.marshall.edu.
  2. Click on My Account Center under Student/Employee Self-Service.
  3. Click on Financial Aid Dashboard.
  4. Select the Satisfactory Academic Progress link in the menu.

You must access the Marshall Student Account Center to view account balances, make payments, add authorized users, select a refund preference, and enroll in an installment payment plan.

You must access the Marshall Student Account Center to select a refund preference, view account balances, make payments, add authorized users, and enroll in an installment payment plan.

You must access the Marshall Student Account Center to enroll in an installment payment plan, select a refund preference, view account balances, make payments, add authorized users.

FAFSA Process

The FAFSA (Free Application for Federal Student Aid) is a form that current and prospective college students in the United States can filled out to determine eligibility for financial aid. This aid can come in the form of grants, loans, or work-study programs provided by the federal government, state governments, and many colleges and universities.

Marshall University’s Federal School Code for the FAFSA is: 003815

Yes. Many students erroneously think they will not qualify for Federal Student Aid and don’t complete a FAFSA. All students qualify for aid, whether it is a loan or grant. The FAFSA form is free and is needed to qualify for most scholarships.

Federal financial aid regulations dictate the criteria under which a student applies independently of contributors/parents for financial aid. Students are considered “Independent” for financial aid eligibility if one or more of the following conditions are met:

  • You are 24 years of age or older
  • You are married as of the date you file the FAFSA
  • At the beginning of the academic year, you will be working on a master’s or doctorate program or graduate certificate
  • You are currently serving on active duty in the U.S. Armed Forces for purposes other than training
  • You are a veteran of the U.S. Armed Forces
  • You have children who will receive more than half of their support from you during the academic year you will be enrolled
  • At age 13 or older, both of your parents (no living biological or adoptive) were deceased
  • At any time since you turned 13, you were a ward of the court or you were in foster care.
  • You are an legally emancipated minor as determined by the court as of the date you file the FAFSA
  • As of the date, you file the FAFSA you are in legal guardianship with someone other than their parent or stepparent as determined by a court
  • At any time on or after the date-specific on the FAFSA you were an unaccompanied youth who was homeless or self-supporting and at risk of being homeless

If one of the conditions above is applicable to you, you may submit the FAFSA without providing contributor/parental information. However, the Office of Student Financial Assistance is required under certain circumstances to document some of the “Independent” student conditions above. You will be contacted if further information is required.

Parents or spouses are considered contributors. Your answers on the FAFSA form will determine if any contributors need to be identified. These contributors will complete their own sections of the form and are asked to provide personal and financial information but will not become financially responsible for your (students) education.

They need to be invited by the student. Contributors will need to log in with their own FSA ID to provide their information. To invite a contributor to your FAFSA form, you’ll need to provide their name, date of birth, Social Security number, and email address.

You can replace the answer in the contributor question to this:  “Who’s My Parent When I Fill Out My FAFSA?”

Confused about which contributor’s information you should use on the FAFSA? You will enter the one that has provided the most financial support over the past 12 months. If both parents provided an exact equal amount of financial support or don’t support the student financially, provide the parent’s information with the greater income and assets. Use this infographic to help make that determination.

 

If you are not able to provide parental information on the FAFSA, you may file your FAFSA without parental information. However, you will not receive an official Student Aid Index (SAI), which is required to calculate your eligibility for all federal, state, and institutional financial aid programs. In this instance, the only financial aid available to you through federal financial aid programs would be a Federal Direct Unsubsidized Stafford Loan. You may also consider a private educational loan; however, you most likely will need a credit-worthy co-signer for approval.

The FSA ID is a username and password used to log in to certain U.S. Department to Education web sites. Your FSA ID confirms your identity when you access financial aid information and electronically sign Federal Student Aid documents, such as a Master Promissory Note for Federal Direct Loans. You will need an FSA ID to:

For dependent students, at least one parent will need an FSA ID. If your parents filed taxes separately, both parents will need a FSA ID. The parent’s FSA ID is used to:

If your parents filed taxes separately, they will both need to be invited as contributors to your FAFSA. Each will need to have a different email that can be verified.

Yes, at studentaid.gov your parent will click on “Create Account and then “Get Started.” Your parent will enter their name, DOB, and click the box that says “I don’t have a Social Security Number.” A pop-up warning box will display, and the parent should click “Continue Without SSN.” The parent will then continue the steps to enter the remaining required information.

If your identity was not verified, there is a process to follow to have your identity verified.

  • Contact FSAIC at 1-800-433-3243
  • A Customer Service Representative will look up your account and initiate the identify verification process
  • You will receive an email with a case number and instructions for providing the proper documentation for us to verify your identity
  • Submit the required documentation
    • Complete attestation form available on studentaid.gov
    • Proof of Identity:
      • ONE of the following forms of ID
        • Driver’s License
        • State or City Identification Card
        • Foreign Passport

OR

  • A UTILITY BILL AND ONE of the following forms of ID
    • Municipal identification card
    • Community ID
    • Consular identification card

Within 1-3 days, FSA will provide an email confirming that your identity has been verified.

Marshall’s priority filing date for the FAFSA is March 1. You may file the FAFSA after this date. The FAFSA becomes available at studentaid.gov on October 1 and closes on June 30 two years later. Example: The 2025-26 FAFSA opens October 1, 2024, and closes June 30, 2026. The FAFSA requires income information for the specified tax year. Be mindful that other household information may not be based on the tax year but dates specified on the FAFSA.For example, child support received is based on the most recently completed calendar year, which may not be the tax year for which is being reported. Remember, if you wait until the last minute to apply, some financial aid programs may not be available to you because they are first-come, first-serve. Also, your financial aid awards may not be finalized by the billing due date.

We urge students (and parents) to use the Federal Tax Information Tool when completing or making corrections to the FAFSA. The IRS does have to process the tax return before IRS Data is available for transfer. Because the FAFSA uses earlier tax information than in previous years, parents and students should have already filed the needed Federal tax information with the IRS. This means you (and parents) should be able to use the Federal Tax Information when initially completing the FAFSA.

What happens after the FAFSA has been completed? Watch this video to find out. Your form will be processed in 1-3 days. You will then receive a FAFSA Submission Summary.  It will include the Student Aid Index (SAI), a number used to determine federal student aid eligibility. Remember, before your loans can be disbursed you must complete a Master Promissory Note and Entrance Loan Counseling. This is a MUST before you can receive any loan monies.

A proxy can be defined as a person who represents someone else. In this case, the person a student identifies as a proxy will have access to the academic records that the student specifies in our proxy system. This person will receive an email which will allow them to set up their own account to track the student’s records, and they can speak with a representative of the university about the student as long as they have a passphrase (established by the student and shared with the proxy). Students can change/delete a proxy at any time. Instructions can be found at https://www.marshall.edu/student-affairs/ferpa-students/.

  1. Login to myMU at mymu.marshall.edu.
  2. Click “My Account Center” on the left side of the page.
  3. Click “Student Financial Aid Dashboard.”
  4. Select the appropriate aid year in the upper righthand corner.
  5. Confirm you are on Student Requirements under the Home page.
  6. Your FAFSA Application for Federal Student Aid (FAFSA) will show under Satisfied Requirements at the bottom of the page.

Student Requirements is where you will see all forms/documents you need to submit to finalize your financial aid or has been received but not yet reviewed by this office. Check here often for anything under Unsatisfied Requirements.
We pull in FAFSA data weekly. You should see your application in myMU the Thursday evening after you receive the Processed Successfully email from the U.S. Department of Education.

Cost

Your COA attendance includes average tuition and fees based on your residency (i.e., West Virginia, Metro*, and Non-resident), enrollment status (i.e., Full-time, Part-time), and program of study (i.e., Nursing, Physical Therapy). Housing & food charges vary based on residence hall assignment and meal plan. When you live on campus, you will be billed directly for your room and your meal plan. The COA budget component for housing and meals for students who live with parents or reside in off-campus housing vary according to your personal circumstances.  Marshall University does not charge you for these amounts, but they are part of your Financial Aid COA budget to determine your financial aid eligibility. Books and supplies are included and costs vary based upon your particular program of study. Transportation and Miscellaneous expenses are also variable costs and included. The Office of Student Financial Assistance estimates certain values for these variable cost components to determine your full COA.

Metro tuition and fees apply (effective Fall 2023) to students who reside in Kentucky: Bath, Bourbon, Boyd, Bracken, Breathitt, Carter, Clark, Clay, Elliott, Estill, Fleming, Floyd, Greenup, Harrison, Johnson, Knott, Lawrence, Lee, Leslie, Letcher, Lewis, Magoffin, Martin, Mason, Menifee, Montgomery, Morgan, Nicholas, Owsley, Pendleton, Perry, Pike, Powell, Robertson, Rowan, and Wolfe; and in Ohio: Adams, Athens, Brown, Clermont, Clinton, Fairfield, Fayette, Gallia, Highland, Hocking, Jackson, Lawrence, Meigs, Morgan, Muskingum, Noble, Perry, Pickaway, Pike, Ross, Scioto, Vinton, and Washington.

Marshall University policy requires all full-time freshmen and sophomores to live on campus.

You may only request an exemption from the policy of freshman and sophomores living on campus if your parent/legal guardian(s) live within 50 miles of campus by completing a Housing Release Request form. You may obtain the Housing Release Request form by visiting http://www.marshall.edu/housing/resources-and-services/forms/.

Paying for School

Merit Based Scholarships
Marshall University offers a variety of merit-based scholarships to incoming freshmen and transfer students who demonstrate outstanding academic achievement, with automatic consideration at the time of admission.
Most merit-based scholarship programs require that you be enrolled full-time, maintain a minimum GPA, and complete 30 credit hours each academic year. Most scholarships are renewable, but some are not.
Review Merit Based Scholarships

Private Foundation Scholarships
Marshall University has several endowed and annual scholarships that have been established through the Marshall University Foundation by individuals who care deeply about Marshall University and our students. Many students are selected to receive endowed and annual scholarship awards by committees from departments and colleges, while others are selected by staff from the Office of Student Financial Assistance.
Apply for Private Foundation Scholarships

Additional Scholarship Information

To learn about various scholarship opportunities at Marshall University, click on the applicable links below:

Searching for Scholarships

Scholarships do require research. Remember to think outside the box. Not all scholarships are academically based. Are you left-handed? Search for scholarships based on being left-handed. Are you a first-generation student? Do you participate in bowling leagues? Do you like asparagus or any other vegetable? There may be scholarships based on things you are interested in or participate in or are unique to you. You do have to seek out these scholarships so go search!

Start your search by checking out these sites:

As a courtesy to students, we’ve posted a list of Outside Scholarship Organizations, who have contacted this office to assist with soliciting applications. Marshall University has no affiliation with these organizations with regard to the development of the scholarship program or selection of the recipients.

You must access the Marshall Student Account Center to enroll in an installment payment plan, select a refund preference, view account balances, make payments, add authorized users.

You must access the Marshall Student Account Center to view account balances, make payments, add authorized users, select a refund preference, and enroll in an installment payment plan.

Yes, if the parents would like to split the responsibility of financing, they may apply using separate applications.

Eligibility

You may be asked to submit an IRS Transcript.

Transcripts may can be requested online and are immediately available for print.

Dependent students must include parent(s) information to complete the verification process. The parent must sign the verification form and provide tax documents, if applicable. The form can be accessed through your outstanding requirements and any tax documents can be uploaded online.

  1. Log in to myMU at mymu.marshall.edu.
  2. Click on My Account Center on the left side of the page.
  3. Click Financial Aid Dashboard.
  4. Select the aid year you are checking on the top right of the page.
  5. Student Requirements should populate and you will see a listing of Unsatisfied Requirements (things the Office of Student Financial Assistance still needs or are being reviewed and Satisfied Requirements (things you have completed and have been processed).

Note: Once submitted, it can take up to 48 hours for the status of a requirement to be updated.

Some requirements will show Received Not Yet Reviewed until all associated requirements are processed.

For step-by-step instructions on how to access the forms, click here.

It is extremely important that you respond to requests for information promptly because finalized financial aid awards are processed in the order of file completion date. To ensure that your financial funds disburse as scheduled at the start of the fall semester, you must be registered for classes and submit all required documentation by June 1. You may still submit documents after June 1; however, you should be prepared to make payment arrangements with the Office of the Bursar in the event your financial aid is not finalized by the billing due date.

The deadline for submittal of all verification documents for federal (with the exception of Federal Pell Grant) and state aid programs is 30 days prior to the end of the academic year/period you are enrolled. This designated deadline allows SFA to process and authorize disbursements within the timeframe permitted under regulations set forth for administering the federal and state financial aid programs. Failure to provide the requested documentation within this timeframe will result in the cancellation of your financial aid offers. The deadline for students to submit verification documentation may be extended up to 60 days after the student’s last day of enrollment during the academic year/period on a case-by-case basis and will be processed to the extent that is administratively possible.

A Federal Pell Grant applicant selected for verification must have any verification updates completed by the deadline published in the Federal Register. The deadline specified in the Federal Register for 2023-2024 is 120 days after the student’s enrollment or September 21, 2024, whichever is earlier.

You will be sent an email directing you to review your revised financial aid awards by logging into myMU and accessing your financial aid records when there are any changes as a result of verification.

  • Financial Aid Satisfactory Academic Progress is not the same as academic progress required for graduation.
  • Being declared ineligible for financial aid does not mean you have been academically dismissed from Marshall University.
  • Any appeal of ineligibility is good for only one term. SAP must be reviewed each term. Approval of an appeal will place the student on financial aid probation for the next term of enrollment.
  • No private loan funds, federal loans, or grants may be paid to your account for a subsequent term until AFTER grades for the probationary period have been reviewed and your status determined to be satisfactory.
  • Failure to meet the minimum standards again after an appeal was approved will place a student in ineligible status again.

If a student is notified that they are ineligible for financial aid due to failure to meet the SAP standards, they can appeal for aid reinstatement. The Request for Reinstatement of Financial Aid Eligibility form (Satisfactory Academic Progress Appeal) must be completed and submitted to the Office of Student Financial Assistance by the deadlines listed on the record for consideration of financial aid eligibility reinstatement. You will be notified via email/mail that you are not meeting SAP and will be provided instructions for accessing the referenced SAP appeal form.

Select the appropriate academic year for forms and applications. Scroll to the Appeals section and select the Request for Reinstatement of Financial Aid Eligibility form.

You must explain the factors (e.g., death in the family, illness, involuntary military leave) contributing to your lack of academic progress & supporting documentation. If medical reasons are part of your appeal, you must also submit the signed and completed Medical Documentation Support Form with your Appeal for Financial Aid Reinstatement. For additional information on the appeal process, please reference the applicable SAP policy for your program level listed above.

The Office of Student Financial Assistance uses an estimated Cost of Attendance (COA) budget, which reflects an estimate of the total amount it should cost a student to attend Marshall University – usually expressed as an annual figure, which includes average costs for tuition, fees, books, supplies, housing, food, personal and transportation.

Students who believe their estimated COA doesn’t reflect their actual educational expenses for the academic year may submit a Cost of Attendance Appeal Form. Complete and submit the 2024-2025 Student Cost of Attendance Budget Adjustment for reconsideration of the 2024-25 COA. Over-load credit hours, additional fees, dependent care, study abroad expenses, special equipment, and other types of non-standard educational costs (car repair, medical expenses not covered by insurance) are examples of additional expenses that may be added to your COA. You may find the link to the Cost of Attendance Appeal Form by visiting www.marshall.edu/sfa and clicking on the Forms & Applications tab.

The income you reported on the Free Application for Federal Student Aid (FAFSA) is an essential factor used in determining your financial need assessment. If your family has special circumstances that may affect the amount you and your parents are expected to contribute toward your education, you may appeal. Special circumstances that may warrant reconsideration include, but are not limited to:

  • A recent change in the household due to separation, divorce, or death
  • Student, spouse, or parent recently became unemployed
  • Reduction or complete loss of untaxed income such as social security benefits, child support
  • Complete loss of unemployment compensation
  • Conversion of a regular IRA into a Roth IRA by transferring funds
  • Extraordinary or excessive medical or dental expenses that exceed 11% of AGI
  • Parents of a dependent student enrolled in college
  • Unusually high child or dependent care costs
  • Expenses due to multiple students in college
  • Business or Farm assets included on the FAFSA

To appeal for any of the circumstances listed above, you must complete an Appeal for Reduction in Income. The 2024-25 Appeal for Reduction in Income Form is for consideration of an update to the 2024-25 EFC. You may also find the link to the  Appeal for Reduction in Income Form by visiting www.marshall.edu/sfa and clicking on the Forms & Applications tab. You will need to submit a detailed account of the change in circumstances and attach supporting documentation.

The Student Financial Assistance Office recognizes that some financial aid applicants may have severe extenuating circumstances beyond their control which differentiates them from the majority of students. Accordingly, there is some flexibility and updates can be made to accommodate such students. Financial aid administrators are able to exercise professional judgment on a case-by-case basis to override the student’s dependency status and/or recalculate the student’s eligibility for financial aid. However, this may only be done when the circumstances are extraordinarily unusual and they can be thoroughly documented.

Submitting an appeal for special or unusual circumstances does not guarantee that it will be approved, or additional financial aid will be granted. Your appeal must be received in time for it to be reviewed and approved or denied while you are still enrolled for the academic year. Therefore, it is recommended that you submit your request at least 30 days prior to your last day of enrollment for the current academic year. You will need to allow 2 to 4 weeks processing time for appeals.

Income and asset information for your parents is required for dependent students.  However, exceptions (or a dependency override) may be made on a case-by-case basis. Federal law provides that, under very limited unusual circumstances, you may submit your FAFSA without parental information. If you have unusual circumstances and are unable to provide parental information, when completing the FAFSA you will instructed on how to proceed. In addition, to request an exception to the dependency rules, you must submit an Appeal for Independent Status Form to the Office of Student Financial Assistance for consideration and approval. You may find the link to the 2024-25 Appeal for Independent Status Form by visiting www.marshall.edu/sfa and clicking on the Forms & Applications tab. The following are examples of allowable unusual circumstances for a dependency override:

  • You left home due to an abusive or threatening environment; or
  • You are abandoned by or estranged from their parents and have not been adopted; or
  • You have refugee or asylum status and are separated from their parents, or their parents are displaced in a foreign country; or
  • You are a victim of human trafficking; or
  • You are incarcerated, or their parents are incarcerated and contact with the parents would pose a risk to the student; or
  • You are otherwise unable to contact or locate their parents and have not been adopted.

The circumstances listed below do not qualify as “unusual circumstances” and do not merit a dependency override:

  • Your parents do not want to provide their information on your FAFSA; or
  • Your parents refuse to contribute to your college expenses; or
  • Your parents do not claim you as a dependent on their income taxes; or
  • You do not live with your parents and demonstrate total self-sufficiency.

If you are homeless or at risk of homelessness, the office can document these circumstances so that you are then considered independent. The following are types of documentation that can be considered sufficient for the determination of independence:

  • Homeless liaison for local education agency
  • Director/designee
    • Emergency/transitional shelter
    • Street outreach program
    • Homeless youth drop-in center
    • Other program serving homeless individuals
    • Program supported by Federal TRIO or GEAR-UP grant
  • Financial Aid Administrator from a different school that documented student circumstance for same/prior award year
  • Additional sources that can be considered:
    • Written statement by the student confirming status.

If you were/are in foster care anytime at age 13 or older, any of the following documentation will be acceptable:

  • Submission of a court order/official State documentation that student received Federal or State support in foster care;
  • Documented phone call/written statement from attorney, guardian ad litem, or Court Appointed Special Advocate;
  • Verification of student’s eligibility for education and training voucher; or
  • Documented phone call/written statement from a Financial Aid Administrator who documented student’s circumstance in the same or prior award year.

Developmental courses do not count toward the student’s degree requirements; however, students may receive financial aid for up to 30 developmental or remedial credits. Developmental course credits in excess of 30 cannot be calculated as enrolled hours for financial aid purposes.

Students may receive financial aid (ex. loans, Pell Grant) when taking preparatory coursework required for enrollment in a graduate or professional program; however, the course of study to complete the preparatory coursework may not exceed 12 consecutive months.

Classes that a student is repeating may be included when determining the student’s enrollment status for Title IV (federal) student aid eligibility purposes as long as it is not a result of:

  1. More than one repetition of a previously passed course, or
  2. Any repetition of a previously passed course due to the student failing other coursework.

Professional staff development courses (560 – 564 S/U or CR/NC series) do not count toward the student’s degree requirements; therefore, they cannot be calculated as enrolled hours for financial aid eligibility purposes.

Login to myMU at mymu.marshall.edu.
Click “My Account Center” on the left side of the page.
Click “Student Financial Aid Dashboard.”
Select the appropriate aid year in the upper-right corner.
Select “Satisfactory Academic Progress” in the top toolbar.

Satisfactory Academic Progress (SAP) is the term used to define the successful completion of coursework toward a Certificate or Degree to maintain eligibility for financial aid. Marshall University is required by federal and state regulations and institutional policy to determine whether a student is meeting SAP requirements.

SAP for financial aid is monitored on three standards:

  • Qualitative: Cumulative GPA in your level of study (undergraduate, graduate, doctoral, etc.)
  • Quantitative: Successful pace of completion at a minimum of 67% of all credits attempted in your academic transcript level in undergraduate, graduate programs, Doctor of Pharmacy and Doctor of Physical Therapy. Doctor of Medicine must complete 50% of credits attempted up to 82 credits and 67% over 82 credits.
  • Max time frame: Measured based on calendar years for graduate/doctoral students (see details in the policy) and for undergraduate students no more than 180 attempted credit hours for bachelor’s, no more than 100 attempted credit hours for associate (see additional details in the policy).

Students must meet the minimum standards outlined in the applicable SAP policies to continue to receive financial aid.

Refunds

The Bursar’s Office issues refunds to students beginning the first day of classes. Only those students whose financial aid was credited/disbursed 10 days prior to the semester/term with a credit balance will receive a refund on the first day of the semester/term. After this office has credited/disbursed your aid to your student account, refunds for any payments in excess of your University balance will be issued by the Bursar’s Office in 7-10 business days.

It is important to note that if you depend on your financial aid to purchase your books, as explained above, the earliest you may receive a refund is the first day of classes. Please plan accordingly.

For more information about financial aid refunds and how to select a refund preference, visit the Office of the Bursar’s website.

You must access the Marshall Student Account Center to select a refund preference, view account balances, make payments, add authorized users, and enroll in an installment payment plan.

Course Program of Study (CPoS)

The term “financial aid” refers to any funding designed to assist with your educational expenses. Most financial aid flows through the school and is applied directly to your student account.

Federal Financial Aid is generally determined based on the information included on your Free Application for Federal Student Aid (FAFSA) and comes from the U.S. Department of Education.

Examples include Federal Pell Grant, Federal SEOG Grant, Federal Loans, and Federal PLUS Loans to name a few. CPoS does impact these awards.

State Financial Aid may also use information included on the FAFSA to determine eligibility but sometimes requires an additional application. The primary difference is the source of funding is from the state government.

Examples include the Promise Scholarship, West Virginia Higher Education Grant, and other WV Scholarships/Grants. CPoS does impact these awards.

Institutional Financial Aid may also use information included on the FAFSA to determine eligibility but primarily looks at other factors such as high school GPA, standardized test scores, and performance.

Examples include Marshall University Academic Scholarships, Athletic Scholarships, Departmental Scholarships, etc. CPoS does not impact any of these awards (refer to FAQ: “Why do the CPoS guidelines say that State and Institutional Aid are not affected, but then says it could be reduced?”).

Students enrolled in courses impacted by CPoS will be notified via their Marshall University student email. Students will only be notified if CPoS impacts their federal financial aid eligibility. Please note, some portion of your federal aid may be prorated/reduced based on less than full-time status.

Courses that are not eligible cannot be counted toward your full-time status for calculating financial aid eligibility. In other words, if you are pursuing an undergraduate degree, the full-time cost of attendance (COA) requirement says you must be enrolled in at least 12 eligible hours.

For example, if 9 of your 12 hours are in your Course Program of Study, but 3 of your hours do not count toward your major or minor, your COA will reflect that you are not a full-time student (only 75 percent), which could reduce your state and Marshall University scholarships. Remember: We cannot award aid in excess of your specific cost of attendance.

Course Program of Study (CPoS) works in conjunction with the student’s Degree Works audit. Therefore, it is important for advisors and students to refer to Degree Works located on the student tab of myMU. Requirements are based on the catalog year in effect when the student officially entered their program of study (when the major was officially declared at the time of admission to the University or a change of major was filed with the academic college).

Please review your academic program in DegreeWorks and or the academic map for your selected major. Academic Maps are available at https://www.marshall.edu/advising/curricular-resources/ and instructions are included on that page to determine your catalog year and the appropriate course list for your program. The Undergraduate Catalog is available at https://catalog.marshall.edu/. If one or more of your courses does not meet a degree requirement, you should make a schedule adjustment. If you believe the course for which you are enrolled should count towards your degree requirement, please contact your advisor. If you have a hold or you are uncertain about making a schedule adjustment, please contact your academic advisor.  Your academic advisor is listed in DegreeWorks and myMU and includes a link for email.

The opportunity to adjust your schedule ends at the end of the first week of class.

If you are registered for one or more courses not applicable to your degree program, that course(s) cannot be covered by your federal financial aid. As noted in the previous question, you can check your courses at DegreeWorks or by reviewing your academic map or the undergraduate catalog. If you are uncertain about classes that apply to your degree requirements, you can consult with your academic advisor. The opportunity to adjust your schedule ends at the end of the first week of class. Sometimes adding a minor is an option so that the course then counts.

It is important to remember most forms of financial aid, including federal financial aid, are limited in nature. Using financial aid to fund coursework required for your program of study is a wise way to use this limited resource.

If you are an undergraduate student, taking more than 12 hours per semester is usually the best way to graduate on time. However, if those excess hours are outside your program of study and are funded by federal loans, you may reach the maximum loan limit before graduation. Once maximum loan limits are reached, the only way to regain eligibility is to repay the aid. Avoiding, or at least limiting, coursework that is outside of your program of study will maximize your financial aid funding.

A course may be in the student’s program of study, but not count toward aid eligibility if it exceeds the number of repeat attempts allowed for federal aid. This is known as the Repeat Rule. If a student receives an ‘F’ grade in a course, they are permitted to retake the course as many times as they need until they make a ‘D’ or higher. Once they have made a ‘D’ or higher, they are only permitted to retake the course one additional time after that. This is regardless of what grade is earned they make the next time or the grade required for progression in the major/minor (CPoS).

While a ‘D’ may not be successfully passing to advance a student’s academic program, the federal government’s REPEAT rule considers a ‘D’ as having a passing grade. 

Eligibility and enrollment status for retaking coursework 34 CFR 668.2(b)

The regulatory definition for full-time enrollment status (for undergraduates) allows a student to retake, one time, any previously passed course. For this purpose, passed means any grade higher than an “F,” regardless of any school or program policy requir­ing a higher qualitative grade to have been considered to have passed the course. This retaken class may be counted towards a student’s en­rollment status, and the student may be awarded Title IV aid for the enrollment status based on the inclusion of the class.

EXAMPLES:

Scenario 1: A student takes and repeats the same course as follows:

  1. The first time they take the course, they receive a final grade of D;
  2. They repeat the course and officially withdraw with a W in their academic record, (no final grade);
  3. They repeat the course again and receive a final grade of F; and then
  4. They repeat the course again and receive a final grade of C.

Answer: A course from which a student withdraws does not count as a repetition of a previously passed course for determining a student’s enrollment status. Based on the example provided, the student could be paid for the first three course attempts, but not the fourth. The student withdrew from the second attempt, so it does not count as completing or retaking the course. Since the student passed the first-course attempt, the third attempt counts as the student’s paid course retake, so the student is not eligible for Title IV funds to pay the fourth attempt (even if a C is required for progression of the student’s program of study).

Scenario 2: A student takes and repeats the same course as follows:

  1. The first time they take the course, they receive a final grade of F;
  2. They repeat the course and officially withdraw with a W in the academic record, (no final grade);
  3. They repeat the course again and receive a final grade of D; and then
  4. They repeat the course again and receive a final grade of C.

Answer: A course from which a student withdraws does not count as a repetition of a previously passed course for determining a student’s enrollment status. Based on the example provided, the student could be paid for all 4 attempts because an F is not a passing grade. The student withdrew from the second attempt, so it does not count as completing or retaking the course. Since the student passed the third-course attempt, the fourth attempt counts as the student’s paid course retake, so the student is eligible for Title IV funds to pay for the fourth attempt.

Yes. If your enrollment isn’t satisfying a requirement for your declared major/minor, the system will flag the courses as ineligible, and they will not count toward your federal financial aid eligibility. Note: Some courses may be required by both majors/minors and will not be flagged. You should still update your officially declared major/minor through your advisor as soon as possible. It may not be an issue this semester, but it will eventually pose a problem.

If you are planning to change your major or declare a minor, you will need to do this prior to the beginning of a semester and make sure your course registrations for that term apply to the new major/minor. The process for initiating a major change begins with your current academic advisor in your current college.

The opportunity to adjust your schedule ends at the end of the first week of class.

The federal financial aid census (a snapshot of your account) happens on the last day to add courses for the term, normally the 5th day of classes after the start of a term. Your federal financial aid eligibility will be based on this snapshot. Do not wait until the last minute to submit updates as major/minor program changes are not immediate. It is the student’s responsibility to ensure their major/minor accurately reflects their current enrollment and any updates are submitted insufficient time to allow for processing.

Possibly. Each degree program has variable numbers of electives. Some programs have very few, if any, electives, while others have a significant number of electives available. If you have been notified an elective is not counting toward your federal financial aid eligibility, contact your advisor. If an advisor determines that the elective is satisfying a requirement and will count toward your declared major/minor, they will submit a substitution request.
Study abroad courses may count for federal financial aid if they apply towards outstanding coursework in your officially declared program of study.
Undergraduate double majors must be officially declared and reflected in Degree Works by the end of the first week of class for a regular fall or spring semester, to be included as eligible coursework for federal financial aid. Please check the academic calendar for the last day for schedule adjustments for summer terms.

Your undergraduate minor must be officially declared and reflected in Degree Works by the first week of class for a regular fall or spring semester to be included as eligible coursework for federal financial aid. Please check the academic calendar for the last day for schedule adjustments for summer terms.

Federal financial aid will be disbursed based on the 8 credit hours that apply towards your officially declared program of study. The Federal Pell Grant award will be reduced from a full-time enrollment award to enrollment based on 8 hours. You may be eligible to receive federal loans because you are enrolled at least half-time status in eligible coursework. As applicable, your state and institutional aid will be based on full-time enrollment. However, because your cost of attendance (COA) will also be reduced to half-time, your total aid may be reduced since it cannot exceed your COA.

No. To receive a federal student loan, you must be enrolled at least half-time in credit hours that apply toward your officially declared program of study. Because only 4 credits apply to your program of study, you are not enrolled at least half-time to be eligible.

Financial aid will be disbursed based on full-time enrollment status (this is 12 hours for undergraduate students). If at least 12 of your credits apply towards outstanding requirements in your officially declared program of study, then you are still considered a full-time student for federal financial aid purposes. If eligible, you may receive a full-time Federal Pell Grant and Federal Student Loans (if you have applied for them). Financial aid will pay for any academic-related charges. However, the financial aid you receive may not be enough to cover all tuition costs, leaving you responsible for paying the remaining balance.

The CPoS automated review process happens nightly. It only reviews updates that are reflected on your account. If the updates have been fully processed and your course is determined to be eligible, the CPoS alert/flag will be cleared within 24 hours of the overnight CPoS process. Your financial aid will automatically update to reflect your new eligibility within 24 hours of the overnight CPoS process. Note: Requests for major/minor changes are not immediate and require manual updates in the system.

West Virginia AmeriCorps Tuition Waiver

No. If you have not completed all requirements needed for federal financial aid consideration – such as submitting documents for verification – you also will not eligible for consideration for the waiver.

No. The semesters of waiver eligibility are based on hours of service completed. If you have completed 600 hours of service and turned them in for a one-semester waiver, the eligibility for those hours have now been used through that one-semester waiver. More hours of service would need completed to earn more waivers for future semesters.

In the Financial Aid Information within the student’s MyMU Account, take the University Tuition and Fees only from the cost of attendance and subtract all federalstate, and institutional gift aid (grants, institutional scholarships, and waivers the student is receiving). The remaining amount should be a good estimate of eligibility. This can be impacted if other gift aid is added to the your account.

To review the details of your University Tuition & Fees, College Tuition, and more, please log in the MyMU Account and click into the Student Account Center. Click on the arrow to the left of the semester you would like to view to see the breakdown of tuition and fees on the student’s account.

For more information and additional West Virginia AmeriCorps Tuition Waiver FAQs, please visit the Resources for AmeriCorps Members webpage on the Volunteer WV website. The “AmeriCorps Tuition Waiver FAQs” document can be found under the AmeriCorps Member Resources section.

Dynamic Forms

To view forms that have been completed or are pending completion students should use the Dynamic Forms Dashboard. Students will use their MU ID and password to access the Dynamic Forms Dashboard. Parents should log in to Dynamic Forms at dynamicforms.ngwebsolutions.com, using their Dynamic Forms username and password.

Student: Dynamic Forms Dashboard

Parents:Dynamic Forms Dashboard

Pending /Draft Forms: After logging into the Dynamic Forms Dashboard, click on “Pending / Draft Forms” button. The first box listed represents forms the student has outstanding in an incomplete or draft status. The second box represents incomplete or draft documents for a parent or co-signer to complete.

Forms History: After logging into the Dynamic Forms Dashboard, click on the “Forms History” link. A new page will appear listing all completed documents for that account, sorted by date with the most recently completed at the top. Students will be able to also view the completed form by clicking on the link provided.

After logging into your Dynamic Forms Dashboard using your MUID and password, click on the “Forms History” link. A new page will appear listing all the documents you have completed, sorted by date with the most recently completed at the top. You will be able to also view your completed form by clicking on the link provided.
To convert documents to .PDF format students may use third-party products such as PDF2Go, a free desktop tool for converting files to PDF format. Or you can use iScanner, a free mobile tool for converting files to PDF format.
After logging into your Dynamic Forms Dashboard using your MUID and password, and click on the “Pending Forms” link. The first box listed represents forms the student has outstanding to complete. The second box represents documents needing to be completed by a parent.
The parent’s name and the parent’s email address are the only items that can be adjusted within a submitted form, before processing. If you have made an error in your parent’s name or email address, email SFA@marshall.edu and provide details of the error including the first name, last name, and email address currently on the form, along with the correct information.
A dependent form requires information from both the student and the parent(s). The student and parent must complete their respective sections of the form and each sign electronically. You will need to enter the contact information for the parent that will complete and sign the form. The parent completing the form must be the parent who also signed the FAFSA for that aid year.
Parental information is required for dependent students. Your parent(s) will receive an email with directions that will allow them to complete and electronically sign their part of the dependent form. They will need to create a username and password to complete the form.

Submitted dynamic forms that are incomplete or missing information (tax documentation or signature on tax documents) will be rejected by the Office of Student Financial Aid and a “form rejected” email will be sent. The student or parent must take action on the rejected form.

The rejected form email outlines the next steps that must be taken by the student or parent. The rejected form will need to be electronically signed again by each user (student and/or parent if applicable).

Dynamic Forms and/or supporting documents cannot be submitted as email attachments or faxed.

After a user signs and submits a Dynamic Form, it cannot be accessed again for the purpose of making corrections and/or adjustments. If the submitted dynamic form is incomplete, it will be rejected by the Office of Student Financial Assistance and a form rejected email will be sent. The student or parent must take action on a rejected form, based on the information within the rejected form email. The form will need to be electronically signed again by the user(s).
Online form submission does not automatically update your Unsatisfied Requirements. After your online form is submitted and reviewed by the financial aid office, your Unsatisfied requirements will be updated. Please allow 24-48 hours for the items to be updated on your Unsatisfied Requirements.
If you do not complete a form in its entirety (through the signature stage) it will not be included in forms history, it will be found within the “pending Forms” section of the Dynamic Forms Dashboard. One way to verify you have completed the form is to look for the automated message after a form is successfully completed that will appear.
  • If you are a dependent student your parent must complete their portion of the Verification Worksheet before it will be reviewed by a financial aid representative.
  • After you submit your online form (or, if you are Dependent, from when your parents submit their portion of the worksheet) within 48 hours your Verification item in your Unsatisfied Requirements will be updated to a “Received” status.
  • If you (or your parents if Dependent) were required to upload tax return documents or other documents with the verification worksheet requirements related to those documents will only be flipped to received after they have been reviewed by a Financial Aid representative.
  • If additional documentation is needed you will receive an email to your Marshall University Student Email.
  • If your Verification worksheet is rejected back to you due to missing information or insufficient documentation (or any other reason) you will receive an email at your MU Student Email notifying you what you need to correct. Your requirements item will show that the Verification Worksheet is in an “incomplete” status.
Copy and paste your name as it appears on the signature box that populates.