Some financial aid forms are available for students to complete and sign electronically. The following information will help in the use of the Dynamic Forms service to securely complete and electronically sign financial aid forms.
Students must have a Marshall email address to access Dynamic Forms. First, please create your Marshall Email Account. It may take up to 24 hours after creating your Marshall email account for you to be able to access your Dynamic Forms.
Marshall students will access Dynamic Forms through their Student Requirements on myMU. After using the link within the Requirements List students will be presented with the Marshall University Single Sign On Login for Dynamic Forms. Using the MU ID and password students will log in to the specific Dynamic Form. Any documents (tax transcripts, W2s, etc.) uploaded to Dynamic Forms must be in PDF format.
Students should NOT use the general Dynamic Forms login page [https://dynamicforms.ngwebsolutions.com…], as this will result in an Invalid ID or password message:
Financial aid forms will automatically be submitted to MU Office of Student Financial Aid once completed and all electronic signatures have been successfully provided. Submitted Dynamic Forms cannot be accessed again for the purpose of making corrections and/or adjustments.
All support documentation uploaded must be in PDF format. To convert documents to PDF format students may use options such as Create PDF Files with Your Phone. The maximum PDF file size accepted is 3MB (3000KB). Students and parents, required to submit other documentation (i.e. tax return transcripts or W-2’s) along with the form, will be able to upload these documents (PDF format only) directly into the Dynamic Form online. Dynamic Forms and/or supporting documents cannot be submitted as email attachments or faxed.
Rejected Forms: If an error has been made to a submitted dynamic form, it will be rejected by the Office of Student Financial Assistance and a form rejected email will be sent. The student or parent must take action on a rejected form, based on the information within the rejected form email. The form will need to be electronically signed again by the user. Forms and/or support documents should not be submitted as email attachments. Email attachments are not accepted or opened.
To help protect user information, the Dynamic Forms system will time out after a period of inactivity. Users will notice a timer count in the upper right-hand corner of most Dynamic Forms. It shows the remaining time to complete a form. Any unsaved information entered at timer’s expiration will be lost.
If your login to dynamic forms has timed out you will end up on the general Dynamic Forms login page, NOT the MU Dynamic Forms login page, and your MU login credentials will not work. If you attempt to login to this general website it will give you the Invalid ID or Password message below.
If a form requires parental information and/or signatures, the student will be asked to supply a parent email address. The parent will be sent a link to complete the parent section of the form and to sign the form electronically. The first time Dynamic Forms is accessed, the parent will need to create an account. The same email address cannot be used for both the student and the parent. Dynamic Forms require unique email accounts for each participant of a form.
After the parent electronically signs the form it will be sent automatically to our office for processing.
Parents and MU non-student users will need to “Create New Account” the first time Dynamic Forms is accessed. Parents should keep log-in and password available for later use as this account will be used to access other forms located in this secure Dynamic Forms environment.
- Click on the “Create New Account” link
- Enter all of the information requested on the “Create Account” page.
- An email will be sent to the email account you specified.
- Click on the “Activate Your Account” link in the email. Be sure to check spam folders for the email.
- You can now click on the link to the form in the original email to complete and e-sign your forms.
Dynamic forms users have the option to opt-out of electronic signature. Students and parents can complete a form, print, sign, and submit it along with any required documentation to the Office of Student Financial Aid.
